Dear Lisbon - Bordalo Palace Chiado

19th-century boutique hotel with concierge service in Lisbon's Chiado district

Accommodations & Rooms

Dear Lisbon Bordalo House offers nine rooms and suites in a traditional 19th-century home that was renovated to combine historic original details with modern comfort. Each unit is equipped with a flat-screen cable TV, a private bathroom with free toiletries, and air conditioning with a desk. Rooms are decorated with warm colours and furnishings that reflect local artistic influences, with some suites providing balconies overlooking the square.

Dining & Breakfast

A buffet breakfast with local delicacies is served each morning in the property's meal area, offering freshly made scrambled eggs and bacon, pastries, fruits, cheeses, and cold meats. Coffee is made to order, and the staff accommodates customizable food requests for dietary preferences, including gluten-free or diabetic options upon prior notice. The breakfast room is decorated with historic Portuguese charm, and guests often find fresh pastéis de nata with raspberries as a welcome treat.

Location & Nearby Attractions

Dear Lisbon Bordalo Palace Chiado sits in Lisbon's historic downtown, within 1300 ft of the Santa Justa Lift and Carmo Convent. The National Museum of Contemporary Art, the trendy Bairro Alto district, and Commerce Square are all within a short walking distance. Baixa-Chiado Metro Station is less than 5 minutes on foot, providing direct access to the airport with one line change.

Services & Amenities

The hotel provides a concierge service that assists with dinner reservations, local sightseeing advice, and booking airport transfers through the tour desk. Bicycles are available for guest rental to explore the city, and luggage storage is offered before check-in and after checkout. Additional services include private check-in/check-out, a safety deposit box, babysitting upon request, and daily housekeeping with replenished water and coffee supplies.

Unique Features & Personal Touches

Dear Lisbon Bordalo House focuses on an intimate, smaller hotel vibe with only nine rooms, allowing staff like Catarina and Daniel to provide personalized assistance, from carrying bags up the stairs to arranging local day tours. Guests receive a welcome bottle of port and a slice of cake with a handwritten note for special occasions, and can request specific room features like twin beds or quiet locations near the breakfast area. The hotel offers free WiFi throughout, and staff are known to prepare a mini breakfast for early departures before the official buffet start time.

• Experience: 9-room boutique with concierge and custom dietary breakfast
• Location: 1300 ft from Santa Justa Lift, 5 min from Metro Baixa-Chiado
• Rooms: Historically decorated with air conditioning, balconies, and free toiletries
• Dining: Daily buffet with local pastries, eggs, fruits, and made-to-order coffee
• Services: Bicycle rental, airport shuttle, tour desk, babysitting, luggage storage
• For: Cultural travelers and business guests seeking central Lisbon base

License number: 60500/AL